Coronavirus 2019 (COVID-19)

Coronavirus (COVID-19) Intro Photo (JPG)
  1. State and Local Updates
  2. About COVID-19

The City of Muscatine is working with local, state, and federal partners to keep our community informed about COVID-19, or coronavirus. Please check this page for updates and resources as they become available.





APRIL 3  - MuscaBus routes will be suspended Monday, April 6, 2020. MuscaBus routes are tentatively scheduled to resume on Friday, May 1, 2020, but that may change depending on directions and/or recommendations from state and federal government agencies. Shuttle bus rides will be offered to the public by appointment only. Fares will be waived from April 6 to May 1. All previously purchased passes for April will be valid and accepted for use during the month of May. Anyone who would like to schedule a ride can call (563) 263-8152. Ride appointments are on a first come, first served basis. Fortenbacher added that rides will only be provided to the doctor, work, and the grocery store. Shuttle buses will be available from 6:30 a.m. to 12:00 a.m. Monday through Saturday.


MARCH 26 - The City of Muscatine will temporarily suspend certain parking ordinances in order to maintain convenient customer parking for the businesses that are still open, including those food establishments doing take-out orders. The current plan is to continue to enforce the two-hour, once-per-day in each block restriction on 2nd Street to avoid individuals from parking for long periods of time or all-day in spaces that the businesses that are open need for their customers. The City will NOT be enforcing the “Expired Meter” ordinance in areas with parking meters. However, the City will enforce the time limit for the metered parking spaces. Most of the metered spaces in the downtown business district have a two-hour limit. Individuals parking in these metered spots will not have to “feed” the meter but will still be restricted to the two-hour time limit in each space.


  • Muscatine City Hall is closed to the public access through Thursday, April 16, 2020 (could be extended dependent if Iowa Governor Kim Reynolds extends Disaster Proclamation).
  • City staff is available to answer questions by phone or email during normal business hours (Monday-Friday, 8 a.m.-5 p.m.). 
  • Please call 563-264-1550 to make a delivery or to speak with a staff member at City Hall. Contact information and information on the City’s COVID-19 response can be found on the city website
  • Applications available online: Building permits, public housing applications, voucher/section 8 applications, and employment
  • Housing and Community Development can be reached at 563-262-4141.
  • Muscatine City Council meetings in the Council Chambers at City Hall have been suspended through April 16, 2020. Meetings will be held via a conference call with a phone number and access code available at least 24 hours prior to the meeting for the public to call in and listen to the proceedings (please mute phone or computer microphone while listening). Audio only versions will be available on the City of Muscatine YouTube channel and on Cable Channel 2.
  • Meetings of the various boards and commissions have been postponed unless needed. Some meetings will take place via conference calls.


  • Public access to the Public Safety building has been suspended.


  • The Muscatine Fire Department continually train for and are prepared for public health emergencies such as the COVID-19 outbreak. The MFD has suspended nonessential outreach programs. The MFD will continue to respond to emergencies 24/7 and are following recommended protocols. 
  • For Fire/Ambulance invoices or records – please call 563-263-9922 and ask for EMS billing. If you have an invoice already please pay by mail.
  • Burn permits can be applied for on line at


  • The Muscatine Police Department has also suspended nonessential outreach programs. The MPD will continue to respond to emergencies 24/7 but are asking the public to call the non-emergency number (563-263-9922) to report incidents when possible.
  • For information on or to obtain Police Records - please call 563-263-9922 and ask to speak with Records. Record/Document fees need to be paid by check via US Mail. Documents will be sent via US Mail or email.


  • Public access to the Department of Public Works Washington Street office, the Muscatine Transfer Station on South Houser Street, and the Water and Resource Recovery Facility on Musser Street have been suspended.
  • Public Works staff is on duty at each facility to answer questions by phone or email (see contact list on the City of Muscatine website).


  • Regular MuscaBus service has been discontinued. NOTICE
  • Please call 563-263-8152 to make an appointment for a ride or for more information.


  • No interruption of services for refuse, recycling, bulky waste, or yard waste collection.
  • Call 563-264-JUNK (563-264-5865) to schedule a curbside bulky waste pickup.


  • WRRF is accepting water for testing with a deposit area located just outside the lab door.


  • The Parks and Recreation office located on the lower level of Muscatine City Hall has been closed to the public through April 16, 2020.
  • The Muscatine Municipal Golf Course remains open for play. However, food and drink service from the Clubhouse is available only for take out.
  • The Muscatine Dog Park and outdoor recreational areas will remain open.
  • Kent Stein Park and the Soccer Complex will remain closed through April 16, 2020.
  • The remainder of spring indoor recreation programs and special events will be cancelled.
  • Reservations for city facilities have been cancelled through April 16, 2020.
  • Staff developing programs to be offered through Parks and Recreation social media outlets.
  • Seasonal job applications are available online along with instructions for completing and returning the applications.
  • Staff is available to answer questions by phone (563-263-0241) or email (see contact list on the City of Muscatine website).


  • The Muscatine Art Center is closed to the public through April 16, 2020. Services and programs are available online at or on their Facebook page.
  • Staff is available to answer questions by phone (563-263-8282) or by email (see contact list on the City of Muscatine website).


  • The Musser Public Library is closed to the public through April 16, 2020. Services and programs are available online at or on their Facebook page.
  • Staff is available to answer questions by phone (563-263-3065) or by email (see contact list on the City of Muscatine website).

Muscatine Bus (MuscaBus) Enhanced Cleaning Procedures

To our valued MuscaBus Customers,

There is no higher priority than the Safety of our Customers and Employees. We are in close communication with the Iowa Department of Transportation to stay on top of this evolving Coronavirus situation. According to the most recent information from the CDC, for most people, the immediate risk of being exposed to the virus that causes COVID-19 is thought to be low.

We want you to feel confident when traveling with MuscaBus. As a result, we have enhanced some of our cleaning procedures in the interest of our Customer’s and Employee’s health and safety.

Vehicle Cleaning: MuscaBus has enhanced our vehicle cleaning procedures to minimize exposure. We will now wipe down all interior high-touch and handling surfaces on all vehicles with disinfectant each day prior to public service. In addition, we will continue to detail the entire interior of the vehicle twice per week including disinfection of all surfaces. This goes beyond standard protocols and any federal guidelines.

Diligence in personal hygiene: The Transit encourages all workers to be diligent in personal hygiene procedures and stay away from work should symptoms occur. This will help to proactively limit the spread of contagions and minimize risk to all customers and staff.

Thanks to our customers in helping to minimize any disruption of service or spread of this virus.